Think Draw Forums
Forums - Think Draw Feedback - Technical problems!

AuthorComment
1. 6 Feb 2010 07:25

ThinkDraw

We have been having them! Apologies for all the features that have been disappearing and reappearing. Nothing that has gone has been removed permanently, the site just needs to be properly stabilised after all the recent changes.

The very next thing we will do is safeguard the picture saving process so that no work is lost even if the server is busy.

We are really sorry (especially for any pictures lost) and hope to get Think Draw working smoothly again as soon as possible.

2. 6 Feb 2010 07:36

Qsilv

Thank you SO much for taking the time to communicate this to us!!!

We love you, y'know... ;>

3. 6 Feb 2010 07:38

Shanley

And thatnk you for trying to keep up with everything. We really appreciate your efforts .

4. 6 Feb 2010 07:59

autumn

you really are very good to us...it has been great watching your site come to what it is and I can't wait for what happens next!! thank you.

5. 6 Feb 2010 08:03

polenta

ditto everybody

6. 6 Feb 2010 08:39

matthew

Thank you

7. 6 Feb 2010 11:04

Login

With the enormous influx of new users, we're not surprised you're having technical problems. We greatly appreciate all you are doing ... and Qsilv is right when she says we love you.

8. 6 Feb 2010 14:29

puzzler

I agree with most of the above, but some of it did leave me slightly queasy....

9. 6 Feb 2010 15:14

Login

Oops ... did I go OTT, puzzler.

10. 6 Feb 2010 15:24

Qsilv

(casually brushes off the linty lovey bits from puzzler's shoulders... balances a chocolate cookie/biscuit thing there in their stead)

11. 6 Feb 2010 15:32

belladonnis

We know you will get it fixed soon! Thanks for all your hard work, you guys are the best!!!

12. 6 Feb 2010 17:30

sheftali52

I add my thanks for all this great site offers.

13. 6 Feb 2010 19:37

Qsilv

um... Rachel et al

goofy question, but do you have something iterating on the hour and half hour?
...just seems to me that significantly more crashes are happening at those times.


14. 2 Mar 2010 18:31

Baldur

I am having horrendous problems getting pictures submitted, today was the first time since February 21st that one actually went through.
This took ages to submit even though it's the simplest of drawings. Then the title took quite a while to submit.
Perhaps it is my server, but if you are wondering why I'm not drawing anymore, this is the reason, it's just too frustrating
There is a partially finished one that I saved in candy from at least 3 weeks ago that refuses to load no matter how many time i attempt to do so.
Just making it go away at this point would make me happy, seeing the noneffective 'load draft' button is aggravating me

15. 2 Mar 2010 23:01

polenta

I know nothing about computers but I wonder if everything else is working well. Hope someone who really knows can help you out.

16. 3 Mar 2010 01:04

spam

Being a new TD I think you do extremely well but on same line as Qsilv between 4-4.30pm in UK the server is always busy and says try again later -my interpretation our younger TD's home from school and all signing in! It can be very frustrating but I absolutely love this site and getting to know it.

17. 3 Mar 2010 06:13

ThinkDraw

Thanks for your patience with us. We are doing our best to sort out these problems but unfortunately it is not good enough (and only part time at the moment).

The new theme has been waiting for the server situation to improve, but will be released soon, so these problems will continue for a while longer.

As mentioned elsewhere, pictures and drafts should no longer be lost.

Thanks again for your patience, and sorry for the frustrations.

18. 3 Mar 2010 12:19

puzzler

Ooo... a new theme is ready, if only I can stop the whole of the uk from logging on at teatime and prevent Baldur from submitting pics....AUNTIE B, HELP!!!

19. 4 Mar 2010 06:57

Login

Huh! Where is AuntieB when you really need her?

20. 4 Mar 2010 20:18

Hazer

Am tired of wasting so much time and effort on a drawing only to have it disappear when I try to submit, so have decided not to draw until these issues have been addressed. Hubby will be happy to have more of my time. Very disappointed as I have found this site to be such a unique way of interacting with others and forming friendships with people all around the globe.